Shipping policy

Our Shipping Policy was last updated on February 27, 2022.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Boxwood Rose.
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to Boxwood Rose, accessible from www.boxwoodrose.com
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Boxwood Rose. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

Orders are typically processed within 2-3 business days. Processing times may vary per item, please see item description for more details. If you have questions on processing and shipping times, please contact us on our website for specifics.  Orders are not delivered on Sundays or Holidays per our shipping partners.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: USPS Standard
    Shipment cost: Calculated based on items selected weight & distance to your location
    Estimated delivery time: 3-5 business days

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Boxwood Rose ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Boxwood Rose is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Boxwood Rose is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. If you do not have these at the time of either contacting us or the carrier, we cannot provide any replacements or reimbursements.

Our Shipping Policy was last updated on February 27, 2022.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website: https://www.boxwoodrose.com/contact
  • By sending us an email: hello@boxwoodrose.com